Since it opened five years ago, the urban ropeway, Emirates Air Line, in London has clocked up more than 26,000 hours in service and carried 8.5 million passengers without accident – achieving 99.94% availability in the process. This exemplary operations management is attributable to the specialists from DCC. The achievement also impressed the customer, Transport for London, who in mid-June 2017 extended the operating contract for another five years. This means that DCC will continue to ensure the safe and reliable operation of the Emirates Air Line under the management of MaceMacro.